These terms do not affect your statutory rights. Colemans Workwear is a trading name of Colemans Workwear Ltd.
Please review the following conditions before purchasing products from Colemans Workwear. Placement of an order indicates your acceptance of these terms and conditions of sale and our terms for use of this site. If you do not agree to these terms, please leave the site and do not proceed further with your order. Colemans Workwear reserves the right to make changes to this website and these terms and conditions of sale at any time, without notice.
Cancelling Your Order
If you wish to cancel your order we will refund you in full providing we receive confirmation of your decision to cancel by telephone and confirmed in writing by e-mail or fax. Orders must be cancelled within 24 hours, if orders have been packed or shipped you may have to bear the cost and will only receive a partial refund.
Cancellations of embroidered or printed orders can only be cancelled where work has not commenced. We will try to accommodate order changes or cancellation requests, but cannot guarantee our ability to complete them. All orders are final, once completed online no alterations are possible as we may start work immediately.
By their nature branded (embroidered or printed), goods supplied to the customer do not have any redeemable value, therefore any claims for refunds or credits for correctly supplied goods shall not be accepted.
Any faulty goods must be notified to the company within 3 days. Defective goods must be returned to the company for inspection before any refunds or credits will be granted.
Any products returned for sizes incorrectly ordered by the customer or are simply not liked but are NOT defective may be returned at the customers cost. These returned items will be subject to a flat rate handling fee of £5.00 to cover credit card charges and administration costs (this charge will not be charged if exchanging for another item, however customers are liable for the shipping cost of the exchanged item). If the items are embroidered then no refund can be given. Please note we are currently unable to accept returns from any countries outside of the EU. The company accepts no liability for defects in the goods arising out of the acts of the customer. All returns must be in there original packaging and in a re-saleable condition.
All images on our site are owned by their respective companies and may be subject to copyright.
Full Payment is due at the time of ordering. All prices quoted are in £ Sterling and are exclusive of value added tax (VAT) and carriage unless clearly stated as including VAT. VAT will be charged on applicable goods at the appropriate rate. The company reserves the right to alter pricing at any time without prior notice.
Lowest Price Guarantee - We Will Beat Any Genuine Quotation:
Colemans Workwear want you to know you are getting the best possible price on your order. We therefore guarantee to beat any genuine quotation subject to the following conditions:
The products offered by the competitor's website must be exactly the same as the products we sell, and must be offered on the same terms ( excludes promotional pricing and competitors price promise ).
Colemans Workwear must be able to confirm details on the competitor's website.
Our Price Guarantee applies to the product only, not delivery or other services.
We aim to deliver within 7 to 10 working days ( for orders requiring embroidery or print), however if your order is urgent subject to stock availability express delivery is available please contact us for details. Delivery times are given as an estimate and we will not be liable for any loss or cost resulting from a late delivery. We cannot be held responsible for any failure or delay due to acts of God, strikes, war, accidents, adverse weather or any other problem outside of our control.
Our standard delivery charge of £7.95 + vat covers UK Mainland (including Isle Of Man, Isle Of Wight and Scottish Mainland). Please note if you give instructions/authority for the courier to leave your delivery in a secure place or at another address we cannot be held responsible to replace your order should it fail to be located.
We are able to offer a Pre-Order facility on some products. This means that certain brands that historically have extremely high demand for their products (i.e. Dr Martens), will allow their new range to be viewed in advance of manufacture and orders may be placed to avoid disappointment and secure a product or style that is in high demand. It is normal for these orders to take up to 8 weeks to arrive and once you place your Pre-Order our Customer Services team will advise you of a more accurate estimation of when your order will be with you. Occasionally should there be insufficient interest in a product this could result in the Brand deciding not to manufacture it. This is extremely rare and please rest assured that we are in constant contact with our Brands and in the unlikely event that this happens you would be advised as soon as that information was known and offered alternatives or a full refund.
Any garment measurements and colours are offered as a guide only. All sizes shown are UK sizes unless otherwise stated. If a measurement is found to be wrong and causes a problem for you we will replace or refund the value of the product but will not be liable for cost or compensation.
Disputes arising from our supply will be dealt with under English Law.
COLEMANS WORKWEAR LTD
UNIT 42 JOHN WILSON BUSINESS PARK
COLEMANS WORKWEAR LTD
18 CANTERBURY ROAD
Company No: 7952875
Vat Registration No: 131 260 070
Registered in England & Wales